EN 
ES
CA
FR
PTShipments will be managed within 24 working hours (for all requested requested before 11:00, for subsequent orders, you should be considered 24 additional working hours), once the order notification paid and authorized the shipment NINCO. Once the delivery of your order is sent will be held within a period of 48 to 72 working hours for national shipments on the peninsula and the Balearic Islands. All our shipments are made by the transport company Ontime / GLS but NINCO You can hire another transport company at any time.
Exceptional circumstances can occur (Christmas period, transport strikes, technical problems ...) in which shipments can suffer any delay from which our company would not be responsible.
At the time of processing the shipment in our warehouses you will receive an email indicating the transport company and tracking number for your query, any change or query about the date, time or place of delivery you can do it directly with our transport company by facilitating the tracking number in "coming soon "
All shipments are made secured against breakage or any damage, before collecting the note, note that it is in perfect condition, and that it does not show blows or damage, as well as it is found with the intact seals, if it detects any anomaly do it Consting in the delivery note, it has 48 hours by once received to examine it and be able to return the package in case it is not in accordance or present damages. In that case, contact us through the form of this web page indicating the order number, expedition and a brief explanation of the incident. We will tell you how to proceed.
Shipping costs will depend on the final weight of your order and the area to which you should be sent. The shipping cost is calculated automatically when you place your order on the web, and it will be displayed before confirming your order. In the cost Insurance is included against breakage, losses or theft.
All prices include VAT
NINCO It is not responsible if the data provided by the buyer were inaccurate or incomplete or not possible to end the delivery by absence of the recipient or other reasons, such as, for example, restricted access to certain public buildings. Without prejudice to the above, NINCO, it will always try to take the necessary measures so that the delivery is made with the best possible satisfaction for our buyers.
We do not guarantee deliveries in specific time. The buyer can show preference for delivery at a specific schedule, but it will always be understood that it does it with an indicative character. NINCO Transmit to the transport company the customer's desire to a delivery with a specific time, so that as far as possible, it is adjusted to said indication, without assuming any obligation or responsibility.
The usual method of delivery is as follows: The carrier tries to deliver for the first time in the indicated address. If the recipient was not available at that time, most companies leave a notice in the mailbox or door communicating the delivery attempt and will try to contact the recipient for a new delivery. After a second failed delivery, the package will be available, for collection, in the offices or delegation of the carrier.
In case there was any incidence, the agency or carrier will try to get in touch with you.